Chatbots to Support Behavior Change – by Emma Weber


Making Learning Stick Online Conference 2020 – February 20, 2020

Do you struggle to make sustained behavior change from your learning initiatives? One-and-done approaches typically fail, but one-on-one training after an event can make the learning stick. It’s not often realistic, as it’s difficult to scale to available time and resources limitations Though ideal. Chatbots pose an exciting opportunity to demonstrate and that will help you deliver on.
In this session you will learn what’s possible now with AI for knowledge transfer. You’ll analyze real client examples as well as the lessons learned in what has previously been a human-dominated arena from using training chatbots. In this session you will deepen your understanding of the mixture of chatbots and information analytics. You’ll learn the top five reasons chatbot projects fail and how to avoid them.
Handouts are available for eLearning members. Please log in or join to download these files.
Session Video


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