I don’t have to tell you that labor training has changed radically in the past ten years. We’ve moved since we caught up into the prospect of interactive and web-based instruction. If you compare 10 years ago (or 20, if you dare) to now, you’ll see that the change was seismic. We are not using new formats; we’ve changed the nature of training. Who generates training? How is coaching delivered? How do we determine who trains? Which are the leading learning theories? The answers to those fundamental questions are radically different today from 10 years ago. And during the last 10 years, another significant shift has been happening around us. Generation Z is coming of age, and today they’re finally beginning to join the work force.