Nuts and Bolts: Bootstrapping – by Jane Bozarth


Since the onset of COVID-19 we’ve seen organizations rushing to proceed training to formats. In a recent eLearning Guild survey, 86 percent of respondents said at least some”live” content was being shifted to another means of delivery. A challenge is to operate yet when potential do more than just create displays of text or offer hours of lecture, with little else, in a assembly format. In certain cases there are less-traditional, possibly better, options that could be created and deployed more quickly.
Text-based messaging can work well in lieu of a much strategy. We often see examples of this with associations that provide content in snacks of up to about 5 minutes each message, with messages delivered throughout the span of weeks or a couple of days. Brian Dusablon of Learning Ninjas recently assembled a sample route for the Arist contest on inclusion and accessibility (you are able to register in the class for free here). Learners can subscribe to texts or email and choose the time of day new content will arrive. Figures 1-3 show the articles of that a day.

Figure 1: Introduction to text-based lesson on accessibility

Figure 2: Part 2 (of 3) of lesson

As with the text-format example above, learning experiences delivered by email can offer spaced learning and nudges to encourage behavior change and sustain new habits. Email is familiar, ubiquitous, and comfortable for learners, and is embedded in the workflow. In her Learning Solutions article on this issue, ways email-based learning can be used for topics like compliance and onboarding are discussed by Sarah Mercier. She brought the topic on a Shoestring Online Conference into the recent L&D of The eLearning Guild.

Figure 4: Example of an instruction snack to get a workplace safety Program
Learning campaigns
The email and text examples above illustrate the idea of learning A set of learning activities offered across time campaigns, and often including distinct mediums, designed to provide nudges that encourage behavior change. The example below mostly offers behavior prompts–easy to harder–rather than tons of content. The goal of this effort: To develop a habit of giving feedback. Campaigns could be offered to text by means of many different formats into instant messaging or LMS notifications. See my March 2020 Nuts & Bolts column about learning campaigns for more.

New alliances
Sales readiness platform and medtronic medical device maker teamed up to create a solution with substantial effect on the hospital workers of today — and COVID patients. Hospitals are taking whatever they could get, including products by which they have zero experience. This is coupled with a scenario where respiratory therapists and ventilator manufacturer reps are in short supply. By all accounts, this involved an campaign from both spouses; equally to convince producers to share data in such an open manner and also to provide translations for workers in non-English speaking states. The program is available to any healthcare professional for free. See this Allego site to learn more.

Looking traditional approaches to familiar tools and collaborations will help provide powerful learning experiences. Try to look articles and past virtual meetings for approaches that could improve your offerings, even if working beneath abrupt and difficult constraints.


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