Nuts and Bolts: Bootstrapping – by Jane Bozarth

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Since the start of COVID-19 organizations rushing to proceed training that was F2F to formats have been seen by us. A challenge has been to operate quickly yet when possible do more than simply create click-next screens of text or provide hours of lecture, with little else, in a meeting format. In certain cases there are less-traditional, possibly better, alternatives which can be created and deployed.
Text
Messaging may work in lieu of a much more usual approach. We most often see examples of this with associations that provide content in snacks of around about 5 minutes each message, together with messages delivered across the span of weeks or a few days. Brian Dusablon of Learning Ninjas recently built a sample route to the Arist contest on accessibility and inclusion (you are able to enroll in the course for free here). Learners can subscribe to email or texts and choose the time of day new content will arrive. Figures 1-3 show a day’s content.

Figure 1: Introduction to lesson on accessibility

Figure 3: Lesson closes with question for reflection and links to resources
Email
As with the example above, learning experiences delivered by email can provide nudges and learning sustain customs and to promote behavior change. Email is familiar, ubiquitous, and comfortable for learners, and is already embedded in the workflow. In her current Learning Solutions informative article on the topic, Sarah Mercier discusses ways email-based learning may be used for varied topics like onboarding and compliance. She brought the subject into the current L&D of The eLearning Guild on a Shoestring Online Conference.

Figure 4: Example of a email learning snack to get a workplace safety Program
Learning campaigns
The text and email examples above illustrate the notion of learning A set of learning activities provided over time: campaigns, and frequently . The example below mostly provides behavior prompts–simple to harder–rather than lots of educational content. The goal of this effort: To create a habit of giving feedback. Campaigns can be provided by means of many different formats into messaging or LMS notifications to text. See my March 2020 Nuts & Bolts column about learning campaigns for more.

New alliances
Medtronic device manufacturer and COVID patients — and Allego sales readiness platform teamed up to create a solution with impact on the current hospital employees. Hospitals are taking whatever they can get, including products with. This can be coupled with a situation where respiratory therapists and ventilator manufacturer reps are in short supply. Medtronic and Allego collaborated to create the Ventilator Training Alliance app that contains ventilator training from all the major producers (Drager, GE Healthcare, Getinge, Hamilton Medical, Nihon Kohden, Phillips, Breas, Hillrom, Mindray, ResMed, Ventec Life Systems, Vyaire and Zoll) all in one place. By all reports, this involved an effort from both spouses; both also to provide translations and to convince producers to discuss data in an open way. The app is available to any healthcare professional for free. Watch this Allego website.

Figure 6: The Ventilator Training Alliance app provides healthcare workers with ventilator training from all major ventilator manufacturers
Looking past approaches to applications and innovative collaborations can help provide effective, engaging learning experiences. Try to look content and past virtual meetings for approaches which can enhance your offerings, even if working beneath hard and abrupt constraints.

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