You’ve probably run across the game Whack-a-Mole, if you have been at a video arcade in the past couple of decades. It’s the one where there’s a table with a lot of holes in front of you. Little plastic moles pop up randomly, and you need to knock the moles with a mallet. It may be frustrating and fun at the same moment. When and where these additives might pop up, you never know!
Now, imagine. You begin your workweek with a purpose and a plan. So far, so good, right? An issue with all the equipment pops up. Somebody calls in sick. And there. And so on. Welcome to Whack-a-Mole!
In a sense, workflow learning is like the game. Its objective is to help workers fix, fix, and improve. Workflow learning is responsive and fast –it’s the “soft mallet” in the game, providing the just-in-time resources to “whack” those pesky function issues.
In a prior post, I discussed the practical nature of workflow learning and the way that it compels a real-world options and knowledge sharing among workers. Workflow learning is workers to analyze, fix, solve, and improve on work issues and education. It will help “whack the moles.”
Crucial elements of workflow learning
Deal with real-work situations
Consider the issues
Assess and formulate solutions
Use technologies and expertise to find answers
Because of This, workers:
Make better decisions
Take appropriate actions
Grow into self-reliant learners
Workflow learning works better when workers are in the process of performing work. Members discuss common interests and issues areas. SitGroups follow a process whose steps transform the standard of the results from a conversation.
2-4 or more individuals
No fixed beginning or end date
They aim to fix, fix, and improve work issues
Participants may come from one or several departments
The tools, share experiences, and comprehension
Problems discussed are typically not regular issues
Persistently, and the team consistently does problem-solving, trial, and error, and troubleshooting. The groups’ procedure follows as the Triple Learning Loop. SitGroups tackle work issues. Listed below are ten areas of opportunity to execute the workflow.
10 Whack-a-Mole SitGroup opportunities
1. Handling uncertainty and changing work situations
There are work situations in which the answer is unknown, the issue is rare, or it’s the first time workers experience them. Workflow learning helps by encouraging workers to arrange a SitGroup for this objective.
2. High knowledge change and obsolescence
Your company may have services, goods, policies, or processes that are subject to change. SitGroup assists so the members can respond quickly to info by working to share knowledge and resources.
3. Launching a product
Plenty of things can fail in establishing a new solution. There are potential issues that can come up due to reasons unknown to your company or have not tested in other regions. A SitGroup is ideal for arranging, preparing, and expecting product launches.
4. Shifting policies, processes, and processes
Changes in policies may have an impact on associations. A change in pricing or supplier standards has severe effects. They are issues that require exceptions, workarounds, or sample alterations. A SitGroup can provide activity or reaction time to mitigate impacts in the organization.
5. Repeated mistakes and Places that are high-risk
There are places in sales operations, support, or that may show admin where issues persist or errors. The threat is high and affects efficiency and endurance. SitGroup can address the issues and work through options, the analysis, and pattern-detection procedure.
6. Learning for tasks
Learning is an immersive way to get workers to have an understanding of a solution or a procedure. Section of those SitGroup issues covers the “what if” situations. This training can be in tandem with “diagnostic” and “problem-solving” conversations. This allows a deeper, deeper understanding of the solution or this procedure.
7. Harnessing growth of experience and expertise knowledge
Experience and knowledge are the intellectual assets of an organization. Ongoing SitGroup activities help in gathering knowledge and the skills by a conversation of real-life work issues. Capturing notes, the discussion issues, and options are essential. By working through a real difficulty, the collection of expertise and experiences is a way of validating and analyzing knowledge.
8. Quick introduction of disruptive technologies
Processes, like implementing robotics within an assembly line, are opportunities. During SitGroups, situations can be jointly assessed by workers and learn from each other while solving problems.
Training programs not only solve compliance issues. The compliance issues are operational. They are currently happening at work. Workflow learning SitGroups allows compliance learning activities by reviewing the security and incident consequences.
Anticipating and preparing for crises are opportunities for workflow learning. When the Indonesian tsunami killed tens of thousands of individuals and devastated towns, NGO leaders, and personnel scrambled to locate answers from lessons. According to one leader of an NGO, they fixed and solving issues. SitGroups facilitated conversations to swap thoughts and decide the viable choices.
Much like the game of “Whack-a-Mole,” function issues pop up everywhere at any moment. This can disrupt even the workers. But, using SitGroups into “pop up” and handle these issues creates a feeling of mutual understanding and analyzing real-world results. Besides, there is the chance to capture and share the learnings from the SitGroups. So, instead of heading for the arcade, begin implementing and supporting workflow learning in your organization.